Bike Jobs: Urban Adventours

Written by Boston Biker on Jan 19

From c-list (1, 2)

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Urban AdvenTours, Boston’s first and finest bicycle tour company, is hiring! We take pride in offering the highest level of customer service from our tours to our bike shop. If you are a driven and outgoing individual who loves the city of Boston, we want to hear from you!

If you love bikes and riding in Boston, then being a tour guide at Urban AdvenTours is the perfect job! No tour guide experience required. We hire cyclists who are outgoing, friendly, hard working and knowledgeable about safe riding in an urban environment. A love of history and pop culture is a big plus as well!

Your primary responsibilities would be supporting and leading tours, giving content in a unique and professional fashion while on tour, keeping our guests safe and sound while out in the streets, and most importantly, making sure everyone has fun!

If you would enjoy showing people our beautiful city from the seat of a bike please send us an email with a brief bio of yourself and a resume.

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Urban AdvenTours, Boston’s Downtown Bike Shop, is hiring! We take pride in offering the highest level of customer service from our tours to our bike shop. If you are a driven and efficient individual who loves the city of Boston, we want to hear from you!

We are looking for some dedicated mechanics to ensure a professional level of service on every customer’s bike. Attention to detail is paramount to success, as is a friendly, ready-to-help attitude! You will be at the forefront of our business’s customer service department.

Your primary responsibilities would include professional level bike service and sales, receiving and executing tune-ups in a quick fashion, maintaining our extensive fleet of rental and tour bikes, and assisting the shop manager with inventory, ordering and receiving. We would prefer to hire someone with at least two years of experience in a shop. You must be able to work on any style of bike, have a strong motivation and attention to detail, and be neat and organized in your work. Retail experience is a big plus as well!

If you can make any bike run like new, we want to hear from you! E-mail us with a brief bio of yourself as well as a resume.


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2 Responses to “Bike Jobs: Urban Adventours”

  1. By Urban Adventours Employee on Jan 19, 2012 | Reply

    I highly recommend to any of my good friends here, that they do not obtain employment with Urban Adventours. Their management is abysmal. They enjoy not setting hours properly. They absolutely love not paying trainees to become employees then not paying them for their time worked without many emails. They further have a great tendency to not respond to emails unless it is for their benefit. They discriminate against employees with schedules and punish them for not working when they demand it by not giving you hours beneficial to both. They defend their abhorrently low pay compared to other fine businesses in Boston by claiming they are a startup when in reality they’ve been in this game for too long to be running so poorly and they are merely struggling against a slowly failing business model as more people opt for alternative tour methods and their bicycle renting service dies out thanks to the much more accessible and cheaper Hubway program.

    Do yourself a favor and pass up on this miserable establishment and find a place to work with competent owners and managers.

  2. By Urban AdvenTours on Jan 19, 2012 | Reply

    We appreciate the feedback, albeit negative, as an opportunity to clear some things up.

    -We strive to make a schedule for, at times, 20 individuals with separate schedules. Employees that give us availability in advance do not have these issues.
    -We have over 200 applications each year for tour guides, we simply cannot hire everyone that walks in the door. We have people ride with us as part of the interview process, unpaid, to see if the job is a good fit for both. We are clear about this procedure.
    -Again, we work hard to accommodate everyone’s schedules. It is not always possible to give everyone the hours they would prefer.
    -The pay is commensurate with other seasonal jobs and tour guides are able to pocket tip money which more than eclipses other similar work.
    -As to our business model failing please take a look at our customer reviews; they are almost all 5-star. This is a competitive business with great demands in customer service. It may not be a fit for all but those that succeed truly enjoy showing people the best of Boston on bikes.

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