Urban Adventours Hiring

Written by Boston Biker on Feb 12

via email:

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Urban AdvenTours, Boston’s Downtown Bike Shop, is gearing up for the summer!
UA is looking for enthusiastic and knowledgeable cyclists to be summer tour
guides and customer service associates.  Experienced mechanics also wanted.

Job postings listed at: urbanadventours.com/employment or are pasted below.

Tour Guide and Cycling Ambassador

If you love bikes and love riding in Boston, then this is the perfect job
for you! No tour guide experience required. We hire cyclists who are
outgoing, friendly, hardworking and knowledgeable about safe riding in an
urban environment. Guides will be responsible for groups of 2-25 and must be
able to safely lead, and entertain, our guests throughout the busy streets
of Boston.

We prefer a weekly shift commitment throughout the season (mid-March through
September/October) but will try to accommodate schedules for anyone that
fits the above description. Must have urban cycling and customer service
experience, a love of history and additional language skills are a plus.

If you would enjoy showing people our beautiful city from the seat of a
bike, just drop us a line! We will begin bringing in applicants in late
February.

Mechanic

We are looking for some dedicated mechanics to ensure a professional level
of service on every customer’s bike. Attention to detail is paramount to
success.

Primary Responsibilities:

-Professional level bike service.
-Bike shop floor sales.
-Receiving tune-ups fully and properly.
-Maintenance of tour/rental bike fleet.
-Assisting the shop manager in ordering/receiving/inventory.

Qualifications:

-2+ years shop experience as a mechanic.
-Ability to work on all bike styles.
-Strong attention to detail.
-Floor sales experience is a plus.

Sales/Customer Service Associate/Boston Bike Concierge

If you are ready to interact with people from across the globe, get visitors
out on bikes and
maintain a high level of customer service, Urban AdvenTours wants you! We
are looking for
multiple individuals ready to take ownership of our front desk and serve as
the first line of
contact for our customers.

Primary Responsibilities:

-Assist in daily rental, tour, and retail operations.
-Maintain a high level of customer service to every guest.
-Assist guests with bookings and questions through phone, email, and in
person.
-Maintain the organization and cleanliness of the workspace inside and
out.
-Maintain a positive customer environment and experience.

Qualifications:

-Tour or travel sales experience a plus.
-Must be comfortable on a bike with a strong knowledge of Boston.
-Self motivated, positive, and dependable.
-Experience with Quickbooks POS a plus.
-Other language skill a plus.

Must have excellent initiative, attention to detail, and follow through, and
the ability to work in a fast-paced, multi-faceted work environment.


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